ORDERING OF MOORING AND UNMOORING EVENTS EFFECTIVE NOV 1ST, 2017

Dear customer,

There has been a variety of practices in place related to ordering of mooring and unmoor-ing events. In many cases a separate order has not been done, but the pilot order time has been used as a guidance for order. Due to certain reasons, the mooring or unmooring has not always occurred as expected based on these times. In these cases, the cost of stand-by personnel has remained as an expense for the Port of Rauma Ltd. Waiting charge, as defined in the service charges, has usually not been collected.
In the service charges point 6.1. it is defined:
Mooring and unmooring must be ordered from the port control at least two hours prior to the required mooring/unmooring time.

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